Privacy Policy

Littman Drug Corporation ("Littman", "we") respects your privacy. This policy explains what personal information we collect through this website, why, how we protect it and the rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission.

Who we are

Littman Drug Corporation, No. 3 Jaime Cardinal Sin St., Barangay Pleasant Hills, Mandaluyong City, Metro Manila 1550, Philippines.

You can reach our Data Protection Officer at dpo@littmandrug.com or at our office address.

What we collect and why

• Inquiries and contact messages: your name, organization, email, phone and message, so we can respond. Kept for up to 2 years after our last contact.
• Product information requests: the same details plus your profession, so we can send the right information. Kept for up to 2 years.
• Job applications: your CV, contact details and application, for recruitment. Kept for up to 12 months.
• Side-effect reports: reporter contact details, patient initials, age range, sex and health information, to meet our pharmacovigilance obligations. Kept as long as the law requires.
• Website security: a one-way hash of your IP address and basic browser data, to protect our forms from abuse. Kept for up to 90 days.

Sensitive personal information

Health information in side-effect reports is sensitive personal information under RA 10173. It is encrypted, accessed only by authorized drug-safety staff, and shared only with the Food and Drug Administration Philippines and the product's manufacturer as required by law.

How we share information

We do not sell personal data. We share it only with service providers who help us run this website and send email, under agreements that require them to protect it; with regulators when the law requires; and with product manufacturers for safety reporting.

Automated processing

We use AI tools to help our staff categorize and summarize messages and applications. A person always reviews and decides. No decision with legal or similarly significant effect on you is made solely by automated means.

How we protect it

Personal data is encrypted at rest, staff access is limited by role and protected by two-factor authentication, and access to sensitive records is logged.

Your rights

You have the right to be informed, to access, to object, to erasure or blocking, to rectification, to data portability, to file a complaint with the National Privacy Commission, and to damages. To exercise these rights, contact our Data Protection Officer.

Cookies

We use only essential cookies: one to keep forms secure, one to remember your light or dark theme choice, and, for staff, a sign-in cookie. We do not use advertising or tracking cookies.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.